Refund & Cancellation Policy
Effective Date: 06-09-2025
At Ratan Deep Sons, we strive to ensure a smooth and transparent shopping experience. Below are the terms regarding refunds and cancellations.
1. Refunds
- Refunds are applicable only if the product is eligible as per our Return Policy.
- Refunds will be processed after inspection of returned products, typically within 7–10 business days.
- Refunds will be issued via the original payment method. For Cash on Delivery (COD), a bank transfer or store credit may be issued.
- Shipping charges (paid during purchase) are non-refundable.
- In cases of defective, damaged, or wrong items, we will issue a full refund including shipping costs.
2. Cancellations
- You can cancel your order before it is dispatched by contacting us at +91 7979096387.
- Once an order is shipped, it cannot be cancelled, but you may return the item per our Return Policy.
- No cancellation charges apply if cancelled before dispatch.
3. Contact Us
For any refund or cancellation queries, please reach out:
Ratan Deep Sons
Maurya Lok, B, 66, New Dak Bunglow Rd, Bander Bagicha, Patna, Bihar 800001
ratandeepsons303@gmail.com
+91 7979096387